When our computer crashed, we contacted Nerd Crossing in El Sobrante and enjoyed a positive experience from our first phone call. Although it was just a day before Thanksgiving, they sent a tech to our home in less than two hours. The problem was with our motherboard and they could have tried to replace it at an hourly rate; however, they advised us to purchase a new computer, providing specs, prices, and other information to enable us to make an educated decision. We delivered the new computer to their office on Wednesday afternoon and they worked on it until around 6pm when I suggested they quit to enjoy time with their families. Our computer, with all data successfully transferred, was delivered to us at 10am on Friday morning. Everything is working perfectly and we have had no glitches which usually occur with new computers . . . unlike our earlier experiences with another "geek" group.
NERD CROSSING
1.800.637.3946
mark@nerdcrossing.com (December, 2011)
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